Frequently Asked Questions
Find answers to common questions about our gold trading services
We buy and sell gold in various forms, including bars, coins, and jewelry.
We determine the price of gold based on current market trends and prices.
Our team of experts evaluates the quality and authenticity of gold products to ensure fair market prices.
Our trading desk operates during standard business hours, Monday through Friday. However, we monitor global markets 24/7 to provide the most current pricing information to our clients.
Yes, we provide secure storage solutions for precious metals. Our storage facilities are fully insured and monitored 24/7 to ensure the safety of your investments.
Minimum trading amounts vary depending on the type of transaction and current market conditions. Please contact our trading desk for current minimum requirements and to discuss your specific needs.
We use advanced testing equipment and certified procedures to verify the purity and authenticity of all gold we handle. This includes electronic gold testers, acid tests, and other industry-standard verification methods.
Yes, we offer investment advisory services. Our experienced team can provide guidance on precious metals investment strategies, portfolio diversification, and market trends to help you make informed decisions.
Still Have Questions?
Our customer service team is here to help. Contact us for personalized assistance with any questions about our services or precious metals trading.
📞 Phone: Call Now: +233 303 982 285
✉️ Email: info@eldoradogoldltd.com
🕒 Available: Monday – Friday, 9:00 AM – 5:00 PM GMT